Uniform experience on all end devices
The simple operation is available on all end devices. Whether PC, laptop, tablet or smartphone - the application can be operated intuitively at any time and offers all known functionalities. Features such as video conferencing can even be used on the appropriate IP terminals.
Complete integration of CRM systems
Through the integration of a variety of leading CRM systems such as Salesforce, SAGE or SugarCRM, all customer data is centrally integrated into the Placetel UC-One system and is available to the user directly in the system on request. The full integration makes it possible to see who is calling even before the call is answered. All important caller information is displayed on the screen and other Placetel functions such as call forwarding can be used immediately. Furthermore, calls can be initiated directly from the external CRM system.
INSTANT MESSAGING AND PRESENCE
Team communication made easy
With the instant messaging function you can contact and write to your colleagues directly. The Presence function also shows you whether your colleagues are available or on the road and on which device you can reach them.
VIDEO CONFERENCES IN HD QUALITY
Video calls easier than ever
With just a few clicks you can easily set up HD video conferences in unprecedented playback quality. Both internal and external participants can participate without having to install any special software. Video conferencing has never been so easy.
DESKTOP- & FILE-SHARING
Unified Collaboration for perfect, virtual collaboration
Show your monitor content to your conversation partner with just a few clicks and use the function as an interactive presentation tool. You can then just as easily send files to your conversation partners by drag & drop without having to leave the application.
VIRTUAL CONFERENCE ROOME
MyRoom - your control centre
With the MyRoom feature you get your own personal, virtual and always available meeting room. All functionalities such as instant messaging, file and screen sharing and multi-party video calls are bundled here. Even external participants can participate without additional software simply via browser or a dial-in number.
SEAMLESS TELEPHONE INTEGRATION
100% integrated: telephone system, smartphone, tablet, laptop, IP phone
All functions can be used to the full extent on all devices. IP telephones with a camera module even allow you to participate in video conferences in top quality with a stationary telephone.